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Shipping Policy

Every piece we sell is one of a kind, so every order is packed by hand. Here is exactly what to expect.

Handling Time

Orders ship within 2–3 business days of payment clearing. Business days are Monday through Friday, excluding federal holidays.

Shipping Cost

Shipping is a flat rate based on the type of item:

  • Jewelry & small treasures — $5.95
  • Standard decor — $10.95
  • Heavy or fragile — $21.95

Your total shipping cost is shown at checkout, before payment. You will never be charged more than the amount displayed there.

Where We Ship

We ship to the contiguous United States only. We do not currently ship internationally, or to Alaska, Hawaii, or US territories.

Carrier & Tracking

Orders travel with a tracked, insured carrier. A tracking number is emailed to you when your package is dispatched.

Packing

Fragile pieces are wrapped and, where the item calls for it, double boxed. Please keep all original packaging until you have inspected your order — it is required if a shipping damage claim becomes necessary.

Local Pickup

Local pickup may be available for some pieces in the Youngsville and Wake Forest, North Carolina area. Pickup is by arrangement only — we are an online shop, so there is no storefront to visit. Email [email protected] before you order and we will tell you whether it is an option for the piece you have in mind.

Occasionally a piece is too large or too fragile to ship at all. Those are marked pickup only on the product page and cannot be sent by carrier.

Damage in Transit

If your item arrives damaged, contact us within 3 business days of delivery with photographs of the item and the packaging. Full details are in our Terms & Conditions.

Questions

Email [email protected]. We answer Monday through Friday, 9:00 AM to 5:00 PM ET.